Privacy Policy

Privacy Policy | Select Radio

Privacy Policy

This Privacy Policy describes how Select Radio Limited ("we," "us," or "our"), a company based in the United Kingdom, collects, uses, and shares information in connection with your use of the Select Radio app ("App"). By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, do not download, install, or use the App.

1. Information We Collect

Information You Provide: We may collect information you directly provide to us, such as when you create an account (optional), contact us, or participate in surveys. This may include your name, email address, and other contact information. We may also collect information about your preferences, such as preferred radio stations.

Usage Data: We automatically collect information about your use of the App, including:

  • App Usage Information: Details about how you use the App, such as the features you access, the stations you listen to, the duration of listening sessions, and frequency of use.
  • Device Information: Information about your device, including the device type, operating system, and unique device identifiers (UDID or similar). This information is collected to improve the App's performance and functionality.
  • Log Data: Log files that record actions that occur on the App, including IP addresses, browser type, and timestamps. This data helps us identify and address technical issues and improve the security of the App.

Location Information (Optional): The App may request access to your location to provide location-based features (e.g., local stations). You can disable this access in your device's settings. We will only collect location data if you explicitly grant us permission. We will only collect the least amount of location data necessary to provide the location-based services.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of the App. This allows us to personalize your experience and improve the App's functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and Improving the App: To operate and maintain the App, improve its functionality, and provide you with the radio streaming service.
  • Personalization: To personalize your experience by recommending relevant radio stations based on your listening history and preferences.
  • Troubleshooting and Support: To diagnose technical problems, respond to your inquiries, and provide customer support.
  • Analytics and Improvement: To analyze usage patterns, identify trends, and improve the App's design and functionality.
  • Marketing (Optional): With your consent, we may use your information to send you promotional emails or other communications about new features, updates, or special offers. You can opt out at any time.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party service providers who assist us with providing the App, such as analytics providers and cloud storage providers. These providers are located in various jurisdictions and are bound by data processing agreements that comply with UK and EU data protection laws (e.g., GDPR).
  • Legal Authorities: If required by law or in response to a valid legal request.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Choices

  • Account Deletion: If you have created an account, you can request deletion of your account and associated data by contacting us at info@selectradioapp.com.
  • Marketing Communications: You can opt out of receiving marketing communications by clicking the unsubscribe link in any email or by contacting us.
  • Location Services: You can disable location services for the App in your device's settings.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@selectradioapp.com.

7. Data Transfers

Because we operate globally, your information may be transferred to and processed in countries other than the UK, including countries that may not have the same data protection laws. We will ensure that any such transfers are made in compliance with applicable data protection laws, using safeguards like standard contractual clauses.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Select Radio Limited
Unit 11, Bellingham Trading Estate, London, SE6 3BX
Email: info@selectradioapp.com

This Privacy Policy is governed by the laws of England and Wales.

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